You can download the latest Reolink APP/ Client here. Please check if the version of your Reolink APP/ Client is the latest one: How to Find out the Version of Reolink App and Reolink Client Software Refer to How to Upgrade the Firmware for Reolink ProductsĬause 2: The Version of the Reolink APP/ Client Does Not Support Playback with Fast Forward. If you cannot playback the NVR recordings with fast forward on the Client, please upgrade the NVR to the latest firmware. Please notice that the battery-powered cameras cannot fast-forward function, and it only support support the 0.25X, 0.5X and 1X playback speed. If there is no option for fast forward or rewind on the playback page, please follow these steps to have a check.Ĭause 1: The Firmware of the Camera/ NVR Does Not Support Playback with Fast Forward. You can play recordings with fast forward in this way How to Playback Recordings with Speed Up or Slow Down (If the DST is enabled, the recordings during these periods cannot be playback: 1 hour before the end of DST and 1 hour after the end of DST.)ĭisplay the recordings that are not included in the time periods mentioned above.Applies to: All Reolink cameras that have an SD card slot and Reolink NVRs (battery-powered cameras are excluded) If the clear stream failed on either phone App or. Put the SD card on the computer and play. If not, format the SD card on the computer.Įxchange another SD card. If clear stream can work via Client, please disable hardware decoding on Android App and check it again. Download the recording and playback with a third party player to see if the problem exists in the downloaded recording. Cause 2: The Recordings are Damaged Cause 3: The SD. Take out the SD card to see if it can be displayed on the computer. Fail to Playback Some of the Recordings in SD Card/HDD Cause 1: The view of the camera is too Complex.Re-plug the SD card after power off to see if the SD card can be recognized.Switch to another wifi/ mobile data on your phone and computer.Ĭause 2: SD card is not Inserted Properly.Check if you cannot playback on both Reolink APP and Client.
0 Comments
Leave a Reply. |